What We're Working On
Reaching New Levels of Performance in Arizona
Summer 2012: At Property Insight, elevating Arizona plant quality is more than a goal; it is a relentless quest reflected in two initiatives that under-core the company’s mission of perfecting the search for title.
In the National Data Discrepancy Program, clients report plant and image discrepancies, which are routed to remediation specialists for immediate resolution.
As a complement, a dedicated team of professionals led by Aaron Schuette, Western Operations Project Coordinator, analyze and refine the Arizona plants. Using innovative diagnostic technology coupled with industry knowledge, Aaron’s team combs plants looking for orphaned records, suspended parcels and inaccurate indexes in an ongoing initiative.
Maricopa’s Plant Foundation is Stronger
Using plant archive files to programmatically link secondary postings to their corresponding primary postings, we have significantly strengthened the foundation of the Maricopa title plant. A/R documents now accurately reference the original deeds.
Orphaned Parcels in Decline
An orphaned parcel cannot be tied to an overlying APN because of an indexing issue. By the fall of 2011, we had reduced the number of orphans by more than 95%. The remainder, we said, required detailed research.
Since then, we have we have reduced by half the number of orphaned parcels, and our efforts continue.
All-Tract Legal Descriptions are Properly Indexed
We resolved the problem of all-tract account legal descriptions pointing to ARBs by manually researching and removing all indexes and pointers that linked the accounts to ARBs.
Suspended Documents Eliminated
Using automated queries, we identified and resolved all suspended documents in all Arizona counties.
Correcting Date Conflicts for Documents Posted to Property
By programmatically identifying all documents posted to properties where the recording date pre-dates the property create date or post-dates the vacate date, we are isolating and manually reviewing and moving documents to the correct layers of the affected properties. We have made significant progress to resolve this and our efforts continue to eliminate all cases.
Our Continued Focus on Plant Quality
Erik Bauer, Data Administration Manager for Western Operations and the company’s administrator of the National Data Discrepancy Program holds quality as a consuming passion.
“Until we see the day where every posting is exact, every reference rightly coupled, every property change correctly captured, we will not be satisfied,” he said.
It’s a never-ending assignment—but rewarding with each new milestone.