Volume 12 Number 1 Spring 2014
Spotlight on our newest releases of TitlePoint and TitlePoint Xpress
Already in 2014 there have been two releases of each product, the latest delivering new features that benefit all users, but especially those in Indiana and Tulare, CA where the plants have been upgraded.
“Smaller, more frequent releases are easier for our clients to digest,” explained Jim Violette, Property Insight Senior Vice President. “In addition, it keeps our development teams nimble and results-oriented, showing progress that is measurable each day.”
The schedule is also driven in part by progress in plant upgrades, where legacy plant formats are being upgraded to the modern format and released with new search functionality in TitlePoint.
In this issue of Insights, we explain recent improvements and new features added to TitlePoint and TitlePoint Xpress in release 4.7, which was completed on February 23. As always, you can get a complete run-down of what’s new in each product by clicking on Announcements in the Tools menu.
Our Client Services team was recognized for the second straight year. Click to read the details.
Easier to email images from iView
The maximum file size for emailing images has been eliminated. Now, you can email images of any size, provided your email server does not have an established size limit.
We have a new Web browser standard. Will you be affected? Click to see if you should upgrade.
Tulare, CA is now a TitlePoint county
One of the last remaining counties to undergo conversion to the modern TitlePoint plant, Tulare now offers improved search functionality in TitlePoint. For a complete rundown of what’s new for Tulare County, click on Announcements in the Tools menu and select Tulare Conversion Documentation.
Easier navigation of results from Grantor-Grantee Back Plant searching in TitlePoint Xpress
We’ve made navigating Grantor-Grantee Back Plant search results easier by allowing you to navigate as many as 1,000 pages using the Previous / Next function. The previous limit was 400 pages.
New stamp for on-screen examination using TitlePoint Xpress
We have added a “Does Not Apply” (DNA) stamp to the list of available stamps on all search results pages. To access, right-click on Document ID. When selected, this stamp will display on screen and in printed reports.
How we alert you to new product releases According to Nick Fletcher, Client Services Manager for the Western Region, we provide our clients two advance notices for each applications upgrade: the first notice is emailed two weeks out and the second notice is mailed one week prior to the upgrade.
Applications upgrades occur during low-volume periods over a weekend to minimize client disruption.
If you wish to receive these advance notices, please contact your Account Manager or email email@example.com.
Client Services does it again Hot on the heels of a record-setting 2012, our Client Services team racked up five more Stevie® awards for excellence in Customer and Sales Support in 2013. That brings the medal count to eight awards over two years.
More details on what the Client Services team accomplished are forthcoming in our next Insights. For now, though, we give the team a hearty congratulations.
New Web browser compatibility standards implemented
When Microsoft® and Google® release new versions of their Web browsing software, they enable functionality that can make TitlePoint and TitlePoint Xpress even better. At the same time this also strains our ability to ensure that this new functionality extends to earlier Web browser versions.
“It’s increasingly challenging to enable advanced features in older Web browsers,” said Jim Violette, Senior Vice President. “At some point we have to focus on the future and not the past,” he explained.
In January 2014, we no longer support Internet Explorer 7® as a Web browser compatible with our products.
Judging by user profile statistics, only a small number of users have been affected. For those who have, a solution comes in the form of a free upgrade, which can be downloaded and installed in minutes.
If you use Internet Explorer, open the browser and click on Help, then select About Internet Explorer. If you are using version 8 or higher, you are in the clear.
If you use version 7 or earlier, you need to upgrade Internet Explorer. Visit this site and download the most current version of Internet Explorer.
As a reminder, TitlePoint and TitlePoint Xpress are also compatible with Google Chrome version 5.0 and higher.
Microsoft and Internet Explorer are registered trademarks of Microsoft Corporation. Google and Chrome are registered trademarks of Google Inc. Property Insight, TitlePoint and TitlePoint Xpress are registered trademarks of Property Insight, LLC.
Read feature stories from past editions
Xpress Services: Our new look reflects the care we take as we manage data | Summer 2014
Xpress Services: Judgment and Tax Lien searching now more refined | April 2014
Vantage Point: New tools in the quest for quality | April 2014
Product Development picks up the pace with new releases | April 2014
Fine tuning new technology produces unimaginable gains | November 2013
Property Insight launches national Municipal Lien search | October 2013
Chicagoland service now offers judgment & tax lien searching online | July 2013
The new model for improving efficiency in title searching | June 2013
Going further for customer convenience: Product release 4.1 | March 2013
Rounding third and heading for home: Nearing completion on plant conversions | January, 2013
OrderPoint: A new high point in title order management | December 2012
Buckle up: TitlePoint & TitlePoint Xpress have shifted into 4.0 | November 2012
Sending a policy? Don't ship it - transmit it | September 2012
Time savings ahead thanks to our new v3.10 product releases | July 2012
Reaching new levels of performance in Arizona: Improving Plant Integrity | July 2012
Custodians of Chicago's fiery past: our role in preserving history | July 2012
Spotlight on TitleTax in AZ and CA: Getting the most out of your tax search | March 2012
Spotlight on Chicago: TitlePoint takes to the Toddlin' Town | March 2012
Release 3.9: TitlePoint and TitlePoint Xpress deliver new conveniences | March 2012
Our newest product release: It's about creating time in your day | June 2011
Customers answer questions about our performance | December 2010
Special Search Team answers the call | October 2010
Xpress Search does more of the legwork in a title search | Summer 2010
TitlePoint and TitlePoint Xpress version 3.5 power up | Summer 2010
Outsourcing poses new challenges and opportunities | Summer 2010
Legal & Vesting Report: a single source for searching multiple data sources | October 2009
What goes into an application upgrade? | June 2009